Facebook
Twitter
LinkedIn
Forward
Emotional Intelligence (IHP)
Welcome to the Course
Healthcare is most often a team effort, yet much team dysfunction continues to exist. Evidence for this can be found in many clinical settings. Emotional Intelligence (EI) is becoming a known concept that is imperative for individual and group function. It accounts for a significant portion of what moves good leadership to greatness. Despite the growing literature around this topic, individual knowledge is often superficial with a significant focus on the self-awareness component rather than self-management, social-awareness, and relationship management components. This course will explore emotional intelligence in healthcare teams, identifying the dimensions of group emotional competence and reflecting on how to develop each to improve team productivity.
Target Audience
This program is intended for:
- Physicians Assistants / Associates (PA)
- Physicians
- Nurses/Nurse Practitioners
Learning Objectives
At the conclusion of this course, you will be able to:
- Review foundational concepts of emotional intelligence and its application to teams (e.g. self-awareness, other awareness, self-management, and relationship management).
- Identify aspects of emotional intelligence that contribute to successful teams.
- Apply the concept of group emotional intelligence through readings and reflection.
- Analyze a real case to identify emotional intelligence issues for both individual team members as well as the group.
Bobbie Ann Adair White:
Dr. Bobbie Ann Adair White is an educator, coach, and consultant. Acting as a learning mediator and coach, BA teaches in the following content areas: conflict management, teams in medicine, leadership and educational administration, and health professions education.
Her formal education consists of a Bachelor of Arts in psychology with a minor in sociology, a Master of Arts in industrial and organizational psychology, and a doctorate in educational leadership with a dissertation entitled “Conflict Management Education as a tool for Leadership Development in the Intensive Care Unit”.
BA serves as an Associate Professor within the Health Professions Education program at MGH IHP and Vice Chair for Faculty Development and Research at Baylor Scott & White Health’s Department of Surgery in Temple, TX .
Development of this course was supported by additional contributors at the MGH Institute of Health Professions: Ginny Do, Sarah Love, Greg Moore, and Megan Wilcox.
The planners and faculty of this educational activity have no relevant financial relationships with ineligible companies to disclose.